RBI Kehta Hai
There cannot be a better custodian of customer rights than a well-informed customer!
Customer protection through customer education is, therefore, one of the important functions of the Reserve Bank of India.‘RBI Kehta Hai’ is an initiative of the Reserve Bank of India to educate the public about its regulations, which are aimed at enhancing the quality of customer service in banks.
Be a well-informed bank customer to make a better choice, isiliye…
“RBI Kehta Hai…Jaankaar Baniye, Satark Rahiye!”
RBI guidelines for Safe and secured banking
Safe digital banking starts with you. Transact safely
Set transaction limits on your card. Reduce risks
Remember to register a nominee for your bank account
Conveyance of digital transaction. Transact anytime, anywhere
Visually impaired people can now identify the denominations of a currency note
Banking made easy for senior citizens
Resolve all your banking complaints with RBI Ombudsman
Exercise caution while banking on digital platforms
A fraudulent transaction in your bank account? Limit your loss. Notify your bank immediately
Beware !! High and quick return schemes could be risky
For the salient features of the Integrated Ombudsman Scheme, 2021, click here.
Download a copy of the scheme.
Lodging of complaint to Reserve Bank of India :
Centralised Receipt and Procesing Centre, 4th floor, Reserve Bank of India, Sector 17, Central Vista, Chandigarh – 160017.
Ombudsman, visit https://cms.rbi.org.in.
Complain with full details at crpc@rbi.org.in
Check our DEAF List
Know Your Banknotes
Currency notes reflect the nation’s rich and diverse culture, her struggle for freedom, and her proud achievements as a nation.
With a view to bringing the identity closer to the cultural heritage of the country as also for showcasing her scientific advances, a new series of notes in a new design is being launched.
The new design banknotes are distinctly different from the current Mahatma Gandhi Series of banknotes in color, size, and theme. The theme of the new series of notes is India’s heritage sites.
A few other new elements added in these notes are numerals in Devnagari and the logo of Swachh Bharat. The new notes also have design elements in myriad and intricate forms and shapes.
While the security features in the current series of banknotes, such as the watermark, security thread, latent image of the denomination numeral, denomination numeral in color-shifting ink, number panels, see-through register, electrotype, bleed lines, etc., continue to remain, their relative positions may have changed in the new design notes.
