RBI Kehta Hai
There cannot be a better custodian of customer rights than a well-informed customer!
Customer protection through customer education is, therefore, one of the important functions of the Reserve Bank of India.‘RBI Kehta Hai’ is an initiative of the Reserve Bank of India to educate the public about its regulations, which are aimed at enhancing the quality of customer service in banks.
Be a well-informed bank customer to make a better choice, isiliye…
“RBI Kehta Hai…Jaankaar Baniye, Satark Rahiye!”
RBI guidelines for Safe and secured banking
Safe digital banking starts with you. Transact safely
Set transaction limits on your card. Reduce risks
Remember to register a nominee for your bank account
Conveyance of digital transaction. Transact anytime, anywhere
Visually impaired people can now identify the denominations of a currency note
Banking made easy for senior citizens
Resolve all your banking complaints with RBI Ombudsman
Exercise caution while banking on digital platforms
A fraudulent transaction in your bank account? Limit your loss. Notify your bank immediately
Beware !! High and quick return schemes could be risky
For the salient features of the Ingrated Ombudsman Scheme, 2021, click here.
Download a copy of the scheme.
For Redressal Level of Complaint, Click Here
Lodging of complaint to Reserve Bank of India :
Centralised Receipt and Procesing Centre, 4th floor, Reserve Bank of India, sector 17, Central Vista, Chandigarh – 160017.
Ombudsman, visit https://cms.rbi.org.in.
Complain with full details at crpc@rbi.org.in
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